If the computer has modifications (listed above), then the manufacturer box is opened for it to be tested and inspected and to install the upgrades to achieve the specifications as advertised. If no modifications are listed, the item is unopened and untested. Defects & blemishes are significantly reduced by our in-depth inspection & testing. PRODUCT OVERVIEW: Features premium Intel Core processors that run programs seamlesslyConvenient touchscreen models available Added security with physical webcam shutter Up to 9 hours battery life that keeps you connected Great family laptop. Product Details: Microprocessor: 10th Generation Intel Core i5 Processors, Intel Quad-Core i5-1035G1 (Beats i7-8550U), (1.0 GHz up to 3.6 GHz, 6 MB cache, 8 Treads) Memory: ?CUSTOMlZED, Professional Upgraded to?: 12GB DDR4 Storage: ?CUSTOMlZED, Professional Upgraded to?: 512GB SSD Operating system: Microsoft Windows 10 Home (64-bit) Graphics & Video: 15.6 inch Full HD ( 1920 x 1080 ) 250nits Anti-Glare Widescreen LED Display Intel UHD Graphics Integrated Key Features: Wi-Fi: Yes Bluetooth: Yes Optical Drive: No Webcam: Yes Backlit Keyboard: Yes Fingerprint Reader: No Multi-format SD media card reader: Yes Bang & Olufsen Audio: No Ports : 1 x USB 3.1 Type-C; 2 x USB 3.1; 1 x HDMI; 1 x 4-in-1 Card Reader; 1 x headphone/microphone combo jack Additional Information: Dimension: 14.09" x 9.65" x 0.7" Weight: 3.96 lbs Accessory: iCarp Wireless Mouse